The Chess Hotel - Paris

Walking distance to so many interesting places including Galleries Lafayette. Liked the breakfast room.

Access is one door onto the street so waiting with suitcases for a taxi was an unusual experience - not really a dislike.

Location and possibility of having a connecting family room.

Staff and service. Nearly midnight fire alarm was activated accidently during 15minutes. No explaining neither excuse about that happening... Some staff's French is quite difficult to understand, as well.

Small hotel but well designed. Rooms are small but have all the amenities and comfort. Decorated with style Location is excellent near the department stores No one can access the hotel without a key which gives a feeling of security Love the small entrance and music in the hallway.

There is one elevator that services all the hotel so you have to wait sometimes to get to your room. The lobby/ reception/bar/breakfast are all in one small area

The location and cleanses

Size of room is too small

Very stylish room in a central location. Close to bus and metro routes.

Easy location clean & friendly

Too noise for the room clean staffs

The location, very comfortable and friendly helpful staff.

No gym

The shower, the room which although small had a large Tv screen and the breakfast was excellent.

The concierge persuading us to take a bus trip that he recommended rather than a more appropriate one we had picked because he received a commission on the one he picked. For older people this hotel is a little difficult as there is no assistance available and the entrance is quite a distance to the rooms and the lift is small, I still have the bruises from the door closing on me!!

Comfy beds, cool airy rooms, large window, large TV, 2 showerheads - rainforest / regular, great hairdryer, staff were all lovely and spoke English, free mobile for bringing out and about! Great location too - just a ten minute walk from the Louvre, beside Galleries Lafayette shopping centre (like Harrods) and for coffee addicts Starbucks and McDonalds are just around the corner. Nice bars for all fresco drinks just around the corner too.

The only access up to the hotel lobby and rooms is through one lift at the end of a long thin corridor. Access to using the stairs is limited to leaving the building only. This means you can be waiting a long time to get up to your rooms/lobby. Some of the plug spots are so tight that, once you plug in an adaptor, your plug doesn't fit! But there are quite a few plugs around the room. Although annoying, this didn't hamper our stay or how much we liked the place!

Beds are comfy, location wise very good. Room is tad small.

The morning/afternoon staff mistaken my booking, i booked two bedrooms connecting to each other, but they gave me only 1 room with 1 bed. I checked in very late in the evening, so the midnight shift staff didn't really know about the booking (already prepared by the morning/afternoon shift - he said). But the midnight staff is very helpful though. Elevator is very small and only has 1 to serve the whole building.

The room amenities, minibar, check-in.

A couple of shirts hanged on the chair was lost after room cleaning. The room service contractor company was informed, but no help. The reception apologized for the missed items, but that was it. Keep your shirts in the luggage next time.

The bed was really comfortable. The bathroom was my favourite. Love that I got a phone to use during my stay

The breakfast could have had more choices but it was still good.

Great concept hotel and free GSM phone supplied

Nice room, comfortable bed, great shower

Pictures made the hotel look bigger, that said nice small hotel